Monthly Archives: January 2010

iPad And SaaS Junkies

By Krishnan Subramanian
Apple Inc.

Image via Wikipedia

When Apple announced the release of iPad earlier this week, all hell broke lose in the tech blogosphere including here at Cloud Ave. On a personal level, I am put off by the lack of camera and Apple’s arrogance to wield control on people’s buying habits. However, the idea of iPad excites me on a different level, especially as a SaaS power user and evangelist.

Just when I was planning to write a post on the topic, I came across a guest post at GigaOm by Joe Hewitt, the guy who originally developed the Facebook iPhone application. Even though he is approaching the issue from a different angle, some of the statements he has made in that post completely captures how I feel about iPhone.

I felt strongly that all Apple needed to do to revolutionize computing was simply to make an iPhone with a large screen. Anyone who feels underwhelmed by that doesn’t understand how much of the iPhone OS’s potential is still untapped.

He ends the post with how he feels about iPad as a developer

So, in the end, what it comes down to is that iPad offers new metaphors that will let users engage with their computers with dramatically less friction. That gives me, as a developer, a sense of power and potency and creativity like no other. It makes the software market feel wide open again, like no one’s hegemony is safe. How anyone can feel underwhelmed by that is beyond me.

I am looking at it from a completely different perspective. As a heavy SaaS user, it excites me to have access to my applications from a mobile device that is reasonably bigger than a mobile phone and without the disadvantages of netbooks. iPhone changed the way I used business apps. Coupled with SaaS, my productivity has increased many-fold. Most of the SaaS vendors offer access through mobile phone in one form or another. Some like Mindmeister, Remember The Milk, etc. offer native iPhone applications whereas many others, who are fed up with the Apple approval process, use mobile web applications. In fact, SaaS providers like Google and Zoho (disclaimer: Zoho is the exclusive sponsor of this blog but this is my independent opinion) offer mobile web apps that almost mimics the users’ web experience.

However, my experience with using SaaS apps on iPhone left a lot to be desired. I found the iPhone screen to be too small to have a strain-free experience. I also wanted the keyboard to be a bit bigger to suit my fingers. At times, I also want better processing power to have a more seamless experience. With iPad, I get all of these and more. It is a perfect mobile companion for heavy SaaS users without the clunkiness associated with netbooks. In short, iPad is a great device for any SaaS junkie and, in some ways, magical.

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T-Shirt Friday #28 – sliderocket

By Ben Kepes

Everyone knows that professional conference goers like myself attend events not to listen to presentations, not to network but to collect schwag. Over the past couple of years I’ve done fairly well collecting tech t-shirts and I decided to create a weekly series critiquing tech companies t-shirt offerings in the expectation that a compaDSCF5407 ny with a great t-shirt is a prime candidate to have a great product also. Click here to see the series.

DSCF5406 If you’d like your t-shirt reviewed, flick me an email to arrange things. The judges decision is, of course, final and very little correspondence will be entered into (perhaps). 

I’ve always felt indebted to sliderocket. Months ago when writing a review of their product I made the journalist’s cardinal sin, transposing the name of one of their competitors within the article I wrote. Sliderocket CEO Chuck Dietrich was a remarkably good sport about my mistake, although going out for a run with him in San Francisco a few months ago I couldn’t help but think that some of the awesome pace he showed was by way of retribution ;-)

Despite some reservations initially, I love the sliderocket product, and their initial foray into the t-shirt arena shows a similar cool, understated elegance.

Hot

  • All g33ks have an interest in space travel. Show your pride and wear a rocket on your chest (and back)
  • Grey is a good color for a freebie t-shirt
  • Keeping it simple is good – minimal text, minimal garishness and good design smarts
  • 100% cotton

Not

  • Haiti? Haiti? Don’t they drink reactor water there?
  • Every time I wear it I’m reminded about my mistake – I’ll get over it one day ;-)
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Cloud Computing And Wall Street

By Krishnan Subramanian

Cloud Computing is slowly creeping into many different industries. It fits very well to the needs of Main Street. Will it fit well for Wall Street too? Here is a video in which Senior Analyst Kevin McPartland at The TABB Group talks about the scenario. (Video link from Datacenter Knowledge)

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RIP: Sun Cloud

By Krishnan Subramanian

In March of last year, then independent Sun Microsystems announced their plans for cloud computing. There were some people who dismissed it outright and many more who were skeptical of Sun’s plans. I was in a minority and was pretty excited about the announcement because of its potential to keep the clouds open. In the post I wrote immediately after the announcement, I went gaga about what Sun’s Cloud can do for the cloud ecosystem, in general.

In fact, when Sun made their announcement last week, the first thing that struck me was it was a good step in the right direction. With their emphasis on openness and interoperability, they are helping the idea of Federated Clouds. If we do not push for this idea of Open Federated Clouds, we will end up with a monopoly of one or two providers in the infrastructure space. Such a monopoly goes against the open federated structure of the internet. The very foundation of Cloud Computing is on top of the internet and it is only natural to take the same open federated structure to Cloud Computing also. In this sense, the announcement of Sun Microsystems is exciting and I hope they follow through on their promise. This announcement should serve as a wake up call to other vendors too. If they don’t embrace the idea of openness, they will end up losing in this new world where the idea of interoperability and dataportability are already intertwined with the consciousness of the users.

After the announcement, Oracle announced its intention to acquire Sun Microsystems and they went silent on their cloud plans. My attempts to elicit information from them fell flat and I had a chance to talk to some Sun folks during Structure ‘09 conference and they told me that Sun is rethinking their cloud strategy. They tried hard to emphasize that it has nothing to do with Oracle’s plans but they are assessing whether they should go with the public cloud or focus on helping enterprises build private cloud.

When I was in Structure ’09 conference last week, I had a chance to talk to some folks from Sun and I asked them about what happened to their Cloud Computing plans. Their response got me intrigued. They told me that Sun is rethinking their Cloud strategy. They told me that Sun is now discussing whether they should continue with their plans for public cloud offering or focus only on what is known as Private Clouds. However, they put in lot of efforts to emphasize that their engineers are still continuing with their work on their promised public cloud offerings but there is no final decision on the path Sun will take in this regard. I asked them if it has anything to do with Oracle and they replied in negative.

Then Oracle-Sun merger ran into problems with European Union and everything on Sun’s cloud side went silent except for some good Whitepapers. In my year end post talking about the Winners and Losers of 2009, I added Sun Microsystems in the Losers category. I was pretty convinced that the game is over for Sun public cloud.

Now, it is officially over. According to The Register, Sun executives had shot down the plans unequivocally.

It took a major acquisition to finally deliver a dose of reality, but Sun Microsystems’ me-too Amazon-style cloud is finally dead.

On Wednesday, Edward Screven, Oracle’s chief corporate architect, said unequivocally that the database giant would not be offering Sun’s long-planned and highly-vaunted compute resource service.

It looks like whatever I heard from Sun folks during the Structure ‘09 conference might stay on their roadmap.

“We don’t plan to be in the rent-by-minute computer business,” Screven said. “We plan to provide technology for others that are in the rent-by-minute computer business and lots of other business you might call cloud computing.”

With Larry Ellison going nuts about the idea of Cloud Computing, this announcement is expected. It is sad to see a giant of yesteryears go down like this. It is sad for the open cloud evangelists. RIP – the sun cloud.

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Perspective Please People. They’re Only Dogs

By Ben Kepes

This one will annoy the bleeding hearts out there no end. So today New Zealand was aghast at the carnage wrought in a small rural town. Earthquake? No, Tsunami? No, Hurricane? No. In fact it was.. drum roll, an animal killing. It seems some eccentric fellow had 30 or so

Yuuguu Takes on the Corporate Market

By Ben Kepes

    Last week Yuuguu (previous coverage here) lifted the wraps on its corporate edition, a tool that brings together web conferencing, a business-class instant messenger and presence via a single, customizable and secure collaboration platform.

    Yuuguu is tailoring their offering to corporate users by giving them some added features, namely:

  • the ability to embed web conferencing into an organization’s website
  • simplified scheduling
  • custom branding of web conferencing sessions
  • enhanced session security
  • a fully integrated toll free audio conferencing service.

    It’s a busy space, at one end Yuuguu has still competition from Webex and Cisco’s Presence products, at the other they go up against Skype and its ilk. I asked Anish Kapoor, CEO of Yuuguu how they intended differentiating themselves a space in this busy niche. His response was as expected:

    In terms of where the new service sits, its really aimed at organisations who have outgrown the simpler web conferencing services, are fed up of the complexity with scheduling of the larger players, want to start to brand their web conferencing, especially for sales, and don’t want to scale up to a full blown Unified Communications offering.

    I further quizzed Kapoor about what time of businesses Yuuguu is targeting, his response:

    We see a very valuable mid-market segment to the web-conferencing sector. Our sweet spot is 100-500 desktop organisations…as these tend to want better, more integrated web conferencing rather than the full blown unified communications play of a WebEx/Microsoft/IBM. So we see a very substantial market for a web conferencing solution which fixes the problems the mid-market faces….which are:

    a. Better support for sales teams – hence our focus on instant sessions, no downloads for participants and simplifying scheduling

    b. Having a collaboration tool for the entire business – hence our additional focus on presence, messaging, compliance and ease of external deployment

    The new offering is priced at 25 USD/GBP/EUR per month. For organisation wide pricing Yuuguu discount’s this price heavily to give a much lower price per seat, again Kapoor sees this as a differentiator saying:

…Yuuguu is cheaper than the alternatives by some margin…particularly when companies roll out Yuuguu to all their employees. MS Live Meeting is cheaper than Yuuguu, but does not solve the two issues identified above.

Time will tell whether there’s enough of a space in the marketplace for Yuuguu to prove successful.

 

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      Thinking About Security Is Old School? – A Dangerous Trend

      By Krishnan Subramanian

      Recently, I was listening to a podcast in which analysts were debating about public and private clouds. During the course of the discussions, one of the participants, a SaaS vendor, made a comment that disturbed me a bit. I think it is important that I address this issue here at

      New Whitepaper – 10 Questions You Need To Ask A Collaboration Vendor

      By Ben Kepes

      Recently Krish and I were talking about writing a series of whitepapers as a guide for organizations looking to adopt technology – there’s many highly technical documents on offer but something worded more as a “10 easy steps” type series was what we envisaged for this particular offering. To use the term coined by another commentator in this space – we’re looking to be the advocates for the users of this stuff.

      Fortuitously we were talking with MindTouch CEO Aaron Fulkerson recently and we mentioned to him what we were looking at doing. He saw the value in our approach and agreed to sponsor us in the writing of our first paper which looks at the key things that prospective buyers of collaboration software need to ask.

      The ten questions are detailed below:

      • Is your product extensible to meet the changing face of the collaboration landscape?
      • Does Your Product Support Standard Governance Frameworks?
      • Does Your Collaboration Product Integrate with My Existing Technology Landscape?
      • How Does Your Product Support Access Standards?
      • How Flexible Are Your Data Location Requirements?
      • How Does Your Product Administer Security?
      • Is Your Product Standards Compliant?
      • Can Your Product Scale With Our Planned Adoption Rates?
      • How Robust Is Your Solution?
      • How Viable Is Your Business Model?
      You can download the whitepaper in full here. Thanks to MindTouch for sponsoring the creation of this paper and if you’d like to talk about ways we can help clarify what customers really need to think about when it comes to SaaS, Cloud, Collaboration and Enterprise 2.0 generally, feel free to get in touch.
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      Xero Gets Direct Bank Feeds in the US (and elsewhere)

      By Ben Kepes

      US customers have been waiting for automated bank feeds from Xero for awhile now. In New Zealand, Australia and the UK Xero build relationships directly with the banks and many were waiting to see what strategy they would adopt in the US market. This morning Xero announced that they have

      Cisco Offers Solutions For IaaS Providers

      By Krishnan Subramanian
      Image representing Cisco Systems as depicted i...

      Image via CrunchBase

      I have been emphasizing again and again that there won’t be a consolidation around few cloud infrastructure players. Then, the idea of private clouds is also not going away anytime in the near future (even though I see public clouds as the future for many workloads). Finally, there are these SaaS vendors and web application providers who are building their own datacenters for their consumption. All these things are keeping IaaS market hot and Cisco is jumping in to offer a comprehensive Infrastructure as a Service solution for service providers.

      Web 2.0 and the next cloud based generation has changed the way service is provided over the net. The depth and breadth of services has increased manifold from massive video services to big data to mashups, etc.. Not only that, the way these services are consumed has changed considerably with unexpected spikes. All these trends points out to a need for an agile next generation infrastructure that is more flexible and cost effective. Many different vendors are trying to get a big slice of this pie but Cisco seems to be surging far ahead of the competitors.

      Late last week, Cisco announced a new IaaS for Service Providers offering using their UCS and IP-NGN products. They offer the service providers with the tools, design guides and advanced services to be able to “fast-track” the implementation of IaaS offerings. In short, any service provider can deploy agile, flexible, low cost, highly scalable IaaS solutions without worrying too much about the cost or other logistical issues. These solutions are built for scale, thereby, offering the much needed elasticity for the IaaS. Their low cost makes it easy for the service providers to offered metered billing.

      This offering by Cisco includes UCS for the compute, VMWare’s ESX Vi4 Hypervisor for the virtual machines, Cisco Nexus™ 1000V for virtual access, their best of the breed switch products like Redundant Cisco Nexus 5020 Series Switches, Redundant Cisco 7600 Series Routers, etc.. This unified offering provides service providers a solution to offer their customers the flexibility of capacity on-demand, at scale with multitenant capabilities to maximize the use of their infrastructure across multiple customers.

      Such unified solutions by companies like Cisco makes it easy for service providers to offer cloud computing solutions to businesses of all forms and shapes. With VMWare running on a hot streak, I am wondering how long it will be before Cisco acquires EMC and VMWare :-)

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      The Author

      Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

      Schedule some time to talk to me here.

      More about Ben here.

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