Monthly Archives: September 2010

September 30, 2010 Posted in Business Leave a comment

On Single Sign-On – On Prem vs Cloud

By Ben Kepes

I’ve often posted about a company saying that they’re in a space that is hot right now. It seems that in all directions competition is hotting up and things are getting busier. Single sign-on is one of these areas – from big vendor products like Novell Securelogin, to products from

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September 30, 2010 Posted in airline industry, airport, editor pick, self-service, Zendesk Nation Leave a comment

Do People Really Need People? The Humans vs. Self-Service Kiosks

By Ben Kepes

Airport Counter

There’s a funny little dual occurrence that I’ve been witnessing lately. Just the other day I was at the airport, waiting to check-in on a flight. There were half a dozen or so people waiting to use the online check-in… Read more

September 30, 2010 Posted in Business 1 Comment

Verecloud Hoping to Save the Telcos..

By Ben Kepes

I spent some time recently talking to John McCawley CEO of Verecloud, a Denver based vendor that’s helping telco companies move beyond standards telco products and services. Via its NIMBUS product, Verecloud is helping telcos aggregate cloud services and offer them to new, and existing customers. NIMBUS allows telcos to

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September 29, 2010 Posted in Business 1 Comment

HP Powers a HubCast Cloud Printing Trial

By Ben Kepes

HP recently announced support for a trial of cloud printing delivered via HubCast’s service. I’ve written previously about HubCast a vendor providing “cloud printing” services. Essentially HubCast is both cloud content storage and distributed outputting of that content. The idea is that: users can upload and maintain an unlimited number

September 29, 2010 Posted in Business 9 Comments

On Suites for Accounting Practices – Xero Invests

By Ben Kepes

Xero yesterday announced a small investment in New Zealand based Max solutions, the company behind SaaS project management product WorkFlowMax. This investment, while small and regionally focused shows a growing trend for vendors. This announcement was part of a broader initiative called “The Modern Practice” tying together a variety of

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September 28, 2010 Posted in Business Leave a comment

Some More Statistics – Data Centers Slow to Adopt Cloud

By Ben Kepes

AFCOM, the data center industry group, has just released its 2009/2010 data center trends survey which is an interesting look at what what data centers are seeing as the major issues and opportunities for the industry. Most interesting are the results relating to the move around cloud computing.

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September 27, 2010 Posted in Business Leave a comment

Acumatica Goes End-To-End

By Ben Kepes

I’ve written several times in the past about Acumatica – the little ERP vendor who could. First to roll out on Azure, one of the first to embrace a dual on-prem/cloud strategy and one of the few to buck the direct sales channel, Acumatica have a history of doing things

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September 24, 2010 Posted in airline industry, Best Practices, CEO Leave a comment

New Zealand Air’s CEO Dons Full-Body Paint for the Team

By Ben Kepes

NewZealandAir

We’ve talked at length here about empowering employees, having bottom-up innovation, and ensuring that customers are met with surprise and delight at every opportunity. Today, we want to reflect a little on the role of the CEO in leading the… Read more

September 24, 2010 Posted in Challenges, social enterprise, social media governance, social web, Solutions, Strategies Leave a comment

Facebook Fridays? Let’s Bury That One Forever

By Ben Kepes

A few years ago, back when we were young and naive and thought that social media was some passing fad that the young-uns would soon forget about, Serena Software created some waves by creating “Facebook Fridays”. Facebook Fridays was a quaint and old-world approach towards meeting employees’ desire to participate in social media activities by using [...]

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September 23, 2010 Posted in Business 6 Comments

Mindtouch Packages Technical Communications with a Social Layer

By Ben Kepes

Mindtouch, the San Diego based enterprise collaboration vendor ,is today launching it’s technical Communications Suite that is designed to combine traditional technical communications content curation with ease of publishing, community engagement and social interactions. Mindtouch has already used this suite for such diverse customers as CompleteGuides.net, ExactTarget, RightScale, and Intuit.

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The Author

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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