Tag Archives: MyIT

May 10, 2013 Posted in Business Leave a comment

Location Based Services Not Just for Consumers – Location as an IT Service Desk Enabler

By Ben Kepes

At Interop this week I sat in a keynote where a Cisco executive explained how their location based technologies are enabling the MGM Grand resort in Las Vegas to have deeply contextualized and personalized interactions with guests in the resort. That got me thinking about location within an enterprise and,

Tagged BMC, Companies, Foursquare, Help desk, IBM, Location awareness, Location-based service, MyIT, New Zealand, Service Desk, Software as a Service |

November 1, 2012 Posted in Business 1 Comment

BMC Launches MyIT – Bridging the IT/Business Divide

By Ben Kepes

Cross posted from the BMC blog. I spend most of my time talking to technology vendors, IT folks and business people all in an effort to drive organizational benefits through the use of technology. Over years of doing this, I’ve noticed a stark divide that exists within an organization between

Tagged BMC, Business, Employment, Forrester Research, gartner, Information technology, iPad, MyIT, Technology |

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.