Tag Archives: New Zealand

Zendesk Launches Voice for New Zealand Customers

By Ben Kepes

Exciting news for New Zealand customers of Zendesk (disclosure – in the past I’ve done a small amount of consulting for them) who, from today, will be able to join Zendesk customers in other counties in utilizing Zendesk Voice. Zendesk voice (my writeup here) gained a lot of attention a

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TradeGecko–Cloud-Based SMB Inventory Launches

By Ben Kepes

I’ve spent  couple of decades dealing with the realities of a small business that sells physical goods. The functional requirements of these businesses are surprisingly broad but alas the budget tends to be small. I was interested then to hear from the founders of TradeGecko, a recently launched SaaS inventory

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If Developers are the new Kingmakers–Salesforce is Starting to Own the Castle

By Ben Kepes

I’ve been attending Salesforce’s user conference now for a few years and one thing that’s always been a little awkward is the fact that Salesforce has always tried to make the event meaningful for developers but has generally created a kind of Frankenstein beast where suited business types get highbrow

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Technology Democratization In Action

By Ben Kepes

Initially posted on the Rackspace Blog. For a few years now I’ve noticed a convergence in the different areas I write about. Almost 20 years ago I wrote a paper about the dawn of a new type of organization, one that was organic and which morphed depending on the situation

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Xero Hits Escape Velocity With 100000 Customers Count

By Ben Kepes

Xero held its annual meeting last week and detailed its current performance. Xero annual meetings are always an interesting event, Xero has an incredibly supportive shareholder base, while most publicly listed company AGMs include a fair dose of critique and questioning, Xero’s events instead ring to the sound of hand-clapping

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Privacy In A Connected And Cloudy World

By Ben Kepes

CloudU Notebooks is a weekly blog series that explores topics from the CloudU certificate program in bite sized chunks, written by me, Ben Kepes, curator of CloudU. How-tos, interviews with industry giants and the occasional opinion piece are what you can expect to find. If that’s your cup of tea,

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CCH Acquires Acclipse Limited–Accounting Vertical Gets Converged

By Ben Kepes

Big news in the accounting space with the announcement that CCH, a division of the international group Wolters Kluwer is acquiring software vendor Acclipse. Acclipse sells practice management software under the iFirm brand, and announced a few months ago the intention to roll out a client side accounting solution. Acclipse

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Opportunities and Challenges for IT Managers

By Ben Kepes

Recently I was invited by IBM to host a lunch in Auckland that bought together a handful of IT managers from a range of organizations. the aim of the lunch was to have a discussion, in a neutral forum, about the opportunities and challenges that cloud brings to their organizations.

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Snapper and 2Degrees Deliver Convergence–Simply

By Ben Kepes

“Thought Leadership” is a term that is often bandied around, with little regard for what it means. Many in the technology industry equate thought leadership to technological innovation. Personally I’m pretty excited about a type of thought leadership that takes an existing technology but delivers it in a way that

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theCloud and ScaleXtreme Pen Cloud Service Provider Deal for Kiwi Customers

By Ben Kepes

I’m really bullish on regional clouds – they solve a bunch of problems from legal jurisdiction to latency, from privacy concerns to support issues – putting the cloud closer to the customer is a great approach. So a partnership just announced between theCloud, a New Zealand based hosting provider and

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The Author

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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