Tag Archives: salesforce

FreshBooks Integrates with Salesforce. Democratization in Action

By Ben Kepes

This morning FreshBooks, the SaaS invoicing application that boasts hundreds of thousands of customers worldwide, will launch it’s integration with salesforce.com/ Normally another integration from FreshBooks,  company that prides itself on integrating with almost every SaaS player in the marketplace, wouldn’t raise any eyebrows – but this is interesting given

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Build the Marketplace and the Stallholders will come

By Ben Kepes

Zoho is launching their application marketplace today. Like other similar offerings, the Zoho location is a place where customers can come and browse different applications, try them out and buy them (or get ‘em for free in some cases). Think of it as iTunes for apps. The difference between Zoho’s

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Salesforce want to be a force in knowledge management too…

By Ben Kepes

Salesforce started off with CRM – a product that seeks to manage a companies sales processes. Sales processes are just one form of knowledge management so it’s not hard to see the fit with Salesforce’s latest acquisition, InStranet. Instranet sell a tool called Dimensions that has a whole lot of

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In-depth with Benioff

By Ben Kepes

A hat tip to Daniel for pointing out that Sarah Lacy got to interview Salesforce CEO Marc Benioff – you ca tell that Sarah was please as punch to have got Benioff, she even dragged out her ladylike dress, the pearls and had her hair done for the day! It’s

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Salesforce and Google integrate some more

By Daniel Fowlie

Since the beginning of the year Salesforce’s Tour de Force event has been touring the world. The Tour de Force events are all about the Force.com platform as a service, leaving Salesforce’s CRM offering for discussion at the Dreamforce conference. Today’s stop on the tour was the home town stop

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Benioff on the future…

By Ben Kepes

Robert Scoble interviewed salesforce.com chairman and CEO Marc Benioff in a broad ranging discussion about the future of applications and platforms. It’s an interesting and insightful interview. Key takeouts and themes were; It’s not about the browser, it’s about the network. With a move to mobile and other non PC

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Is there a SaaS 1.0 and a SaaS 2.0?

By Ben Kepes

With all the attention of late that PaaS providers are getting, it seems a good time to reflect on the stark contrast between two types of SaaS provider: those who do their own infrastructure, and those who farm it out. Everyone knows that salesforce.com is the grandaddy of SaaS vendors,

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Zoho creating a Salesforce doppelganger… or more…

By Ben Kepes

News this morning that Zoho CRM is launching an enterprise edition. I’ve always had a little bit of scepticism about enterprise editions – knowing what I know about enterprise it seems that the only different between SMB and enterprise editions is that the latter need to be slower, more needlessly

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More on SFDC/Google apps

By Ben Kepes

I’ve just been alerted to the following video; It looks compelling, and Phil Wainewright goes hyperbolic to the extreme when he says; When it takes just a mouse click to open Gmail and have the message saved with the prospect record, it won’t take long before Gmail becomes the default

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Salesforce and Google Apps

By Ben Kepes

The blogosphere is ablaze this morning on the formal announcement that Salesforce will be bundling (is it still called bundling when it’s SaaS!?) Google apps along with it’s CRM offering. There’s a bunch of analysis out there; Phil Waineright says; This is a huge validation for Office 2.0 Basically saying

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