Tag Archive for 'telcos'

On telcos and disintermediation…

A friend of mine works for a Telco and of late we’ve been debating the prognosis for Telcos in the face of threats from internet businesses. He gave me some figures detailing the revenue of some internet businesses versus some large Telcos (obviously the Telco’s revenue was massively bigger than the internet companies), and reminded me that al these web services we love to use rely on a Telco providing the network layer.

His perspective then was that all the SaaS businesses in the world are mere leeches, wholly dependant on Telcos to earn their dollars.

Given the current status quo of course he’s right - but in this age of mass disintermediation, there has to be another alternative.

What’s to stop a massive internet player from disintermediating the network layer - building massively scaled wireless networks that obviate the necessity of using the current Telco’s networks. Forget for a minute the arguments about the efficiency of DSL vs Fibre vs WiMax and think about the concept here.

Currently Telcos make their money from network provision - sure they talk abut being service companies and selling value added products - but essentially it’s about providing pipes. As such you have the following equation for a web service;

Total cost = (Telco pipe price + Margin) + (Web Service Cost + Margin)

So let’s, in the words of Tony Blair, find a third way. Imagine a world where (for want of a better example) Google owned an alternative network. The equation in that instance would look like this;

Total cost = (Network Cost + Web Service Cost) * Margin

In recent days we’ve seen rumours of a plot by global Telcos to create some sort of Skype rival, surely this (if it’s true) proves my contention. The Telcos are trying to disintermediate the disintermediaters, creating a point to point offering that is vertically integrated.

My friend pointed out that, given the wildly higher revenue and market capitalisations of the telcos, compared to the internet players, it’d be more viable for them to do the integrating. While I agree that it would be easier from a capital point of view for the process to work this way, we come to some cultural roadblocks that, in my mind, make it more plausible for the internet players to win.

Telcos have grown accustomed to mega-profits and and large ARPUs, it’s hard to take that model and morph it into a long tail one where you make billions a penny at a time. Yet this is the very model that long tail providers are used to - they’re more likely to be able to stomach a lower ARPU, a lower margin and a more aggregative revenue stream than Telcos. Add to this the fact that Telcos have fixed infrastructures they wish to protect and the result is quite some barrier to Telcos winning the war.

Can Telco symbiosis beat Skype?

(A cross posting from unreasonablemen.net)

A couple of posts today (Om Malik and a follow up on Skype Journal) discuss a rumoured Skype killing application that is allegedly being planned for. It seems that some of the Telco heavyweights want to build a VoIP based P2P calling service in order to stunt the success of Skype. Those providers in the consortium won’t charge interconnection (on net) calls, but if you call another carrier’s number (and I’d hazard a guess here) or even a POTS number within the providers number pool, you’ll get charged (like Skype out).

It’s a good strategy that has been successful before. The basics are that you enter an adjacent market, tank the revenue pool in that market to such an extent that the incumbent (Skype in this instance) has no resources left to enter your market because it’s fighting for its life in its home market.

Great plan except for a couple of things fella’s.
Firstly Skype’s disrupting you!, secondly you can’t tank what is already free, and thirdly Skype is already in your market (the oops too late moment!).
Apart from the problems with the strategy, I see a bunch of implementation issues with this the approach

  1. Can these Telco’s work together
  2. Can they get a value proposition that isn’t “old Telco” going at the same time as “Telco 2.0” - BT is a strong advocate of the “Protect and Grow legacy revenues”. How will this fly?
  3. Can they suffer the cultural change of not charging for calling?
  4. Can they physically build it
  5. Who will buy it? - only ray of hope is that they have financial security that Vonage etal don’t. They have a long way to go here. Skype’s adding 360 000 subscribers a day. That’s growth no Telco except China or India has dealt with ever.
  6. Can they sell it? Big step change for a sales teams

Thoughts on this anyone? Smacks of desperation to me.