As platforms and technologies arise which make it easier for organizations to hyper-personalize services for consumers, we see a huge growth in individual offers being made to individual consumers. But while generic platforms exist to combine machine learning with customer engagement, sometimes specific vertical offerings are appreciated – after all, if you’re […]
Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.